KFC

About

Fast Food, Chicken Wings, Chicken Shop

Price Range : Under $10 ($)

  • star
    Yelp rating
    1.5 stars

Location

Adress: 1690 Neal Hawkins Rd, Gastonia, NC 28056

Phone: (704) 867-3390

Work Hours

Mon 10:00 am-10:00 pm
Tue 10:00 am-10:00 pm
Wed 10:00 am-10:00 pm
Thu 10:00 am-10:00 pm
Fri 10:00 am-10:00 pm
Sat 10:00 am-10:00 pm
Sun 10:00 am-10:00 pm

Business info

  • directions_car
    Delivery
    No
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • wifi
    Wi-Fi
    Free
  • tv
    Has TV
    Yes
  • fastfood
    Caters
    Yes

Reviews

  • Gary P.

    star star star star_border star_border 8 June 2026

    Typical KFC , greasy skin on small chicken parts.  They used to take the time to clean trim these birds. ..now its just rush it out.  Now I'm over 70 and I look it, why can't they remember to apply my senior discount?
    We keep going back, hoping it will improve!

  • Camille B.

    star star_border star_border star_border star_border 27 May 2026

    Wow, staff are incredibly rude! The woman corrected my husband for saying coleslaw wrong, like wow! He's from another country and doesn't always say things correctly but that is absolutely no one's business to correct him for it. Other employees didn't smile back and just had a rude vibe. I will not be coming back.

  • Toni G.

    star star_border star_border star_border star_border 25 May 2026

    Horrible service by immature and unprofessional employees.  I will never visit this location again.  My complaint has been given to corporate and I will follow up.  Not only did they treat me terribly, but they left something off my order and gave me soggy chicken with the skin taken off.  I have attached photos that were sent to corporate.  I will see to it that these young ladies at the drive thru know that they will not treat people this way and get away with it

  • Heather B.

    star star_border star_border star_border star_border 22 May 2026

    I wouldn't even give this location one star! The staff including the manager are extremely rude. I ordered almost $40 worth of food and then when I was given my receipt I saw they added items I didn't even order. When I informed the manager they refused to give me my money back and correct the order before I even received my food. Then was refused to be sold a drink. Mind you I was very nice through this whole ordeal. The manager literally laughed at me when I asked why my order couldn't be corrected. Then the food that I received in wouldn't have even fed my dog. The biscuits were undercooked and flat, the chicken looks as if it was cooked in week old grease and they gave me the wrong side items. I won't be going back to KFC!! What a waste of $40!!!

  • Dan J.

    star star star_border star_border star_border 17 May 2026

    I don't understand how they function. Multiple times I've had items left out. Last night night, they took my order for a meal.... and forgot to ask what sides I wanted. I had to remind them through the speaker. When I got to the window the manager took my card and I asked about the sides to make sure they were right. He checked the screen then checked my bag and said "yep. They're all in there"..    guess what? No they weren't. Missing a side. 2 stars just because the food I do get is decent

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